Below is a picture of the front panel of the 3U UPS I’ve been using for my home office computers since about 1996. The main part of the panel has been repainted twice, but the ‘dwm’ (my initials) was done with a Sharpie when I bought the UPS. At the time, this was just used to distinguish it from my wife’s UPS in the same rack.

It lacks modern communication (it only has an oddly-pinned DB9 connector for communication). This is a drawback that will eventually trigger a replacement. However, I like the 3U form factor, since it makes the thermals more reasonable than a 2U unit without being loud. A single 90mm fan is in the rear, and I don’t think I’ve ever heard it since it’s normally in a rack under my desks. It’s also just been super reliable. Until recently…
Due to the lack of good diagnostic communication, the LEDs on the front panel have to be interpreted using the manual (I have a PDF copy). For the last couple of months, once in a while it would show one of two diagnostics after a power blip. One indicating low battery, one indicating ‘main relay failure’. If I cycled it off and on, the issue would sometimes toggle, sometimes repeat, and usually go away after I reduced the load.
Figuring it was worth a shot, I bought new batteries before digging in. Once I had the old batteries out, sure enough they were completely dead. As in 0V across the series (should be 48V). Hmm, they’re brand-name that I’ve used many times for replacement, that usually last 3.5 to 5 years. These were less than 2 years old.
I taped the new batteries together as usual to make a pack, then installed them. I then powered the UPS and heard arcing inside. Oh no! I unplugged it from the mains.
I removed the UPS from the rack and removed the top. Nothing appeared to be cooked, and no detectable scent of magic smoke. So I turned off the lights in the room, plugged it back into the mains and turned it on. During its self-test… arcing at the connection to the negative end of the series of batteries.
The issue was a loose fast-on connector. The female side had opened up over the years, presumably from the many battery swaps this unit has seen. I squished it with some Knipex pliers to make it tight again and reinstalled. I reran my testing, with no arcing and no overheating when running a 75% load (using a convenient multi-setting portable electric heater I find handy for such things) on and off battery. I didn’t leave it on battery for long since I don’t want to drain the new batteries, but I think it’s good to go.
Here’s a picture of the inside. Doesn’t look too bad for being nearly 30 years old!

I like the fact that the relays have clear housings. I was able to watch all of them operate, with no visible arcing or stickiness. One of my fears was that one of them was welded or intermittently sticking from contact material transfer, which would’ve required removing the main board, finding suitable replacement relays, and a decent amount of desoldering and soldering work.
I suspect this might be the last time I replace the batteries in this unit. I like the Eaton 5P UPS units I have elsewhere, especially since they have USB connections that work with NUT (Network UPS Tools). Replacing this old UPS with a 5P1500RT would not be a bad thing, and it would free up space to put a 1U Raspberry Pi rack in my office cabinet like the one I have in one of the basement racks. It would also homogenize my UPSes, which would be convenient from a monitoring perspective.
Kind of funny that Best Power, the company that made my old UPS, was eventually bought by Eaton, who is my preferred UPS maker today. Best Power made great stuff, and I’ve been very happy with my Eaton UPSes. I bought several Best Power UPSes back in the day based on a recommendation from a coworker (David Bolen at ANS), but this is the only one I still use and it’s been in continuous 24-hour use for decades. There are advantages to the lack of things like a backlit LCD screen: longevity.































